What Our Customers Are Saying About Us
" Unbelievable service! Came home Saturday night from a weekend in the mountains to find our A/C at home was out, 93 degrees in the house. Called 4 companies, major TV advertisers, no one was available within 24 hours. Called Pineapple Air because their Google ratings were 5 out of 5 with a dramatic number of reviews (43, if I recall correctly.). They were out in an hour! They gave me a choice, repair tonight (10:30 pm!!!) for $X, or replace tomorrow (Sunday???). Our unit was over 15 years old, so, we decided to replace it next day. Sure enough, late afternoon on a Sunday we had a seriously superior new heating and air conditioning system installed, up and running!! Mind boggling! It just doesn't get any better! "
RICK RAIO -Google Review
" I called for a quote for replacement of a whole AC system on Saturday night around 6pm and asked for his soonest available time for a quote. JP was able to come that same night a few hours later after all his other calls. The customer service was excellent and JP was very informative and knowledgeable. We ended up purchasing a new unit that same night, and they were able to get it installed on Monday. The installation guy, Bill, was friendly and professional. He did a great job and cleaned up well after he was finished. The AC unit has been working great and the Ecobee thermostat they installed is a great feature! We used to have to set our thermostat to 71 in order to keep the hot master bedroom cool enough to sleep in, but now we keep it at 76 while we're home and 74 when we sleep. It's been one week since installation and we've never had to go below 74. This will save us a ton of money in the long run! Great experience with Pineapple Air.. highly recommended! "
Krystle Short -Google Review
" This HVAC company is very honest, prompt and especially technician ShawnJohn, his customer service is umatched. He answered all of my HVAC questions and explained to me everything I needed to know about my new AC unit and also helped me install my new Nest thermostat and answered even more questions with a smile. I highly recommend these guys for your next HVAC needs. they are a professional and highly trained technicians. Thank you Pineapple Air and Cooling. you guys are the best. 10 out of 10 stars. "
Chris Panopio -Google Review
" PineappleAir Heating and Cooling should have been my first call. Don't waste your time calling other companies, Make it your first call. You won't regret it.
I've talked to a rep and scheduled a visit for the next morning. Lo and behold to my surprise, John (The owner) called me himself and ask me what's going on and if I wanted a tech to come out now to take a look. It's was past 9:30pm and their business hours stated they closed at 9.
I also live outside their service area. A Technician came around half hour after the call and took a look at the unit. We discussed options & pricing and decided to use this company. They came out the next day and installed our unit. Everything is working great thanks to PineappleAir heating and cooling."
DAVE T. -Yelp Review
" During the most recent heat wave, my upstairs AC unit started making loud noises one morning and would not cool. I then reached out to about 10 companies on Yelp and understandably the earliest appointment I could make would be for three to four days (!) later. I was also informed that there would usually be a fee just for the visit.
As I was debating my next steps, I suddenly remembered Pineapple Air Heating & Cooling from a few weeks prior. I saw one of their colorful vans parked near a Home Depot and remembered the giant pineapple marketing. I decided to google the company and thought "what the heck" and called them up for their availability. I am so glad I did because their service was great.
As luck would have it, John, the owner, picked up my call and despite having the day booked, he made time to see my unit later that day. He also did not charge any inspection fees, which was a pleasant surprise.
Our experience with John was great - he was a professional and had a good sense of humor. After he finished his inspection, he told us what was needed to repair our unit. We instructed him to order to the part, which took a couple of days to arrive.
While the part was in transit, John gave us status updates. When the part finally arrived, John came back to our home and worked tirelessly to make sure we had a unit that cooled.
To wrap up my review, I know that when my AC needs some TLC in the future, my only call will go to Pineapple. "
Nidhi A. -Yelp Review
" I absolutely love Pineapple Air and John! I called for routine service. He quickly responded, came out, did his diagnostics and gave me his assessments. I had my unit installed new approximately 4 years ago by Patrick Riley and used them to service it. Because it is in a tight space, Riley techs removed one of the filters and said it could not be replaced. The consequences of this decision was that the inside unit was completely clogged with dust, dirt and lint to the point it was blowing it all through the house. John told me how to fix it, replaced a capacitor and serviced the inside and outside components. This was all done within less than a week and would have been quicker if he did not have to wait on an ordered manufacture's part. Quick, efficient, knowledgeable and drive to do things right. This Company is very pleasant to deal with, kept me informed every step of the way and will be my go to for my air conditioning/heating unit in the future. "
Ellen H. -Yelp Review
" I highly recommend Pineapple Air! The owner JP came out and did the estimate and had his crew in the next day replacing our AC unit. They were respectful, efficient, and friendly. The price was better than the other companies we got estimates from and JP was honest with what we needed and didn't try to sell us things we didn't need. He also came out 2 days after the unit was installed to do a quick inspection to make sure everything looked good. We will definitely use him in the future! "
NANCY LEE -Facebook Review
" These guys are amazing. Owner JP came out and did a full thorough inspection of my system along with a coil cleaning. My wife and I moved in about 2 years ago and with that amount of dirt and soot that came out, I would be surprised if these machines had ever been cleaned.
Needless to say, JP did an awesome job and provided top notch customer service. I will be calling these guys again and highly recommend them to anyone looking to have any heating and cooling work done.
Awesome work, service, and pricing. "
CARLOS HERRERA -Facebook Review
" Pineapple Air is so amazing! They came out the same day with no extra charge & had us up and running immediately! We’ve had 4 other companies out and the problem was never getting fixed until Pineapple Air came and got it done right! Great customer service and honest work. Would definitely recommend for all of your heating/cooling needs! "
ANDI NIETO - Facebook Review