Frequently Asked Questions
CHOOSING A CONTRACTOR
Why should I hire a licensed & bonded contractor?
While you're checking to see if companies are insured and bonded, don't forget to inquire about whether the contractor's particular trade requires a license. States often require specific licenses for particular trades, such as electrician, plumber or HVAC.
Bonding protects the consumer if the contractor fails to complete a job, doesn't pay for permits, or fails to meet other financial obligations, such as paying for supplies or subcontractors or covering damage that worker's cause to your property.
Why pull permits?
Building permits are required for most construction or remodeling projects, in order to ensure the safety of the work and it's compliance with building, construction, and zoning codes.
Why is proper installation important to my home's HVAC system?
Proper installation is the single most importnat factor of your new system's longevity and efficiency. An improperly installed system can leaf to early system failures and higher energy consumption.
INDOOR AIR QUALITY (IAQ)
What does MERV mean?
MERV stands for minimum efficiency reporting value and signifies how eefective a filter is at removing particles from the air. The higher the MERV the smaller the particle the filter can remove from the air.
Should I purchse a whole home humidifier?
A whole home humidifier can be a great way to increase the humidity level in your home. Proper humidity levels are important as they reduce static electricity, dry skin, chapped lips and scratchy throats.
What is the proper indoor humidity level?
Generally, a good range is 40-50% humidity.
What is fresh air ventilation system?
Fresh air ventilation systems remove stale air from your home and bring in freah air automatically. These systems reduce carbon monoxide (CO), formaldehyde and help remove odors from the home.
Should my ductwork be upgraded?
There are several factors that determine if your ductwork needs to be upgraded. If the ductwork is damaged and/or leaking, adding insulation will reduce the amount of heating or cooling loss in your attic lowering your overall energy consumption.
Should I have my air ducts cleaned?
We can inspect your ductwork and make a recommendation on whether or not it needs to be cleaned.
What do UV lights do?
They are designed to be installed in the coil and are intended to reduce old and bacteria build up on the coil.
COST
What rebates are available?
Rebates offered vary by region. Be sure to check with your local utility companies for current offers.
How can I reduce my energy bill?
Air conditioners with a higher SEER (Seasonal Energy Efficiency Ratio) ratings will consume less power. Systems with a higher AFUE (Annual Fuel Utilization Efficiency) will cost less to heat your home in the winter.
Sealed ductwork prevents air leaks. The national average suggests, most US homes waste up to 35% of their cooling costs through leaking ducts. This dissipated airflow equals $35 wasted for every $100 spent.
Why is there no set price?
Every home has different requirements as to what needs to be done to provide the ultimate level of comfort.
SERVICE AGREEMENT
Why is it important to maintain my air conditioner and furnace with a service agreement?
Service agreements help extend the life span of a heating and air conditioning system by ensuring it runs at maximum efficiency. A typical service agreement includes two visits per year. One tune-up in the springtime prepares your air conditioning system for the summer, and one in the fall prepares your heater for the winter. Properly maintaining your system can have a significant impact on your utility bills and the life of your system. Ask for details about the service agreement options available to you.
A maintenance agreement provides peace of mind since your system will be properly serviced on schedule.
Don't get caught in the heat without your air conditioner. Sign up for a service agreement today!
SYSTEM SELECTION
Does a bigger or smaller heating or cooling offer better performance?
No. Oversized equipment can use up to 9% more energy and undersized systems do not generate enough airflow to fill your home. A properly sized system allows for maximum unit lifespan.
What is the difference between gas/electric & a heat pump system?
A gas/electric system uses electricity to cool your home and gas and electricity to heat it; whereas a heat pump uses only electricity to both heat and cool your home.
Should i repair or replace?
If your system is newer and under warranty we recommend repairing it. If your system is older, it is likely reaching the end of its lifespan. Repairing it may not be the best option and a newer system will likey be much more energy efficient.
Why should I upgrade my air vents?
Upgrading to bar-type registers can increase airflow and decrease the pressure buildup on the system thereby extending the life of the equipment.
FURNACE
How does a variable-speed furnace benefit me?
Variable speed furnaces have many benefits. Just like your car, it is able to speed up or slow down whenever needed instead of running at full speed all the time. Variable speed furnaces provide the ultimate in energy savings and noise reduction. Variable speed furnaces are an important choice when you are looking to pair your system with indoor air quality (IAQ) products as they allow the furnace an energy efficient way to circulate the air in your home through the air cleaning products.
How does a two-stage furnace work?
Two-stage heating means the furnace has two levels of heat output: high for cold winter days and low for milder days. Since the low setting is adequate to meet household heating demands 80% of the time, a two-stage unit runs for longer periods and provides more even heat distribution.
PACKAGE UNITS
What size of package unit do i need?
The essential factors are your home, including its size and your climate. In short. the larger your home is and the harsher your climate, the larger the required gas pack will be.
In terms of efficiency, you don't have any choice for heating, since gas pack furnaces are all 80% or 81% efficient, unlike split system gas furnaces that ranges from 80-98% efficient. The warmer and longer your summers are, the higher the SEER rating should be on the unit you choose.
Will a package unit ruin my roof?
There are several benefits to a roof mounted unit. First is limiting the amount of work the unit needs to do - in turn, lowering your energy cost. Because cold air sinks, a rooftop install takes advantage of the air's natural tendency. Forced air furnaces, meanwhile, need to push this cooled air up through the ductwork in your home, which requires higher fan speeds and more power.
Will maintenance cost more on a package unit?
Installing a rooftop air conditioner also has the advantage of keeping all moving parts. If something breaks down in a central air conditioner, a repair technician will need to check your furnace, the A/C unit, and all the connections that run between them. As a result, troubleshooting A/C problems or even routine maintenance may be time-consuming and costly. If a rooftop unit experiences a problem, a professional HVAC technician needs to look only in one place.
Will the weather affect/ruin my unit?
Ground units can be more exposed to damage from a variety of sources: for example yard appliances, broken trees/limbs and children's activities. Having your unit on top of you roof keeps it far away from ground activity that could be detrimental.
INSTALLATION
Can I move my air conditioner to a different location?
Most likely your air conditioner can be moved to a more convenient location.
How long does an install take?
Each job varies based on how complex it is, but generally it takes one to two days to complete a system replacement.
Contact Info
725 W. Commerce Ave Suite 112 Gilbert, AZ 85233
Tel: (480) 310 0240
Fax: (480) 687 3832
Email: Administration@PineappleAirAZ.com
Office Hours: 7AM-9PM Monday-Sunday
Payment Methods
LICENSED / BONDED / INSURED ROC LIC #320453
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